Help & FAQs

Our main purpose is to facilitate the supply of sealing products! Here you can see the most popular questions from our customers where you possibly find answers to your own questions before contacting us. If not – we are 24 hours open for communication and ready to provide assistance!

Question: Where is MSG Equipment located?

Answer: ORINGO is located in Romania, Bucharest

Question: What are your delivery times? How fast can I receive my order?

Answer: Basically, we try to keep in stock the products listed on our web page. However, due to the wide variety of applications in the sealing market, it will almost impossible to have each one product in stock at all time. When there is no stock availability, we will let you know the closest delivery date.

Question: What are the payment terms?

Answer: Bank wire transfer to our company bank account.

Online payment via PayPal is possible.

Money transfer commissions are not included in the price of our products, therefore, if such charges occur, customer should cover them when payment is sent.

Question: What are the delivery terms?

Answer: The cost of delivery is calculated individually with the Trade Department.

Question: Which companies do you use to determine the cost of delivery?

Answer: It depends on which country the goods should be sent. We use international transport deliveries. We organize shipping by road, sea and by air. Delivery can be arranged to any point of the world.